ISO 10002 is trendy, especially tailor-made for complaints handling. It gives steerage to the complaints handling system associated with products inside a business enterprise, including planning, design, operation, maintenance, and improvement. Certification in opposition to ISO 10002 will offer your agency an excessive first-class and dependable complaint control system; ISO 10002 will even permit you to pick out regions on your enterprise wherein you could enhance and finally cast off the reason of court cases.
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